Terms of service

These Terms of Service applies to sparklingaudio.com and Redwood Asset Recovery LLC (“RAR”) and governs data collection and usage. For the purposes the Terms of Conditions, unless otherwise noted, all references to RAR include sparklingaudio.com and RAR. The Sparklingaudio.com website is a site with information about records and other audio related items, as well as ones for sale. By using the RAR website, agree to the following Terms of Service

If there is a conflict between the Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to personal data.

General Terms
RAR reserves the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

We take reasonable care to ensure that product listings, descriptions, images, pricing, and other information on this site are accurate and up to date. However, despite our efforts, errors may occasionally occur, including typographical errors, inaccuracies, or omissions related to product descriptions, pricing, availability, or images.

If we discover a significant error in a listing after an order has been placed, we reserve the right to correct the error and will work with you in good faith to resolve the situation, which may include providing corrected information, offering a refund, or canceling the order if necessary.

Prices & Products
Prices for our records and audio related items are subject to change without notice.
We reserve the right at any time to modify or discontinue the selling of records and audio related items without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance.
We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

We reserve the right, at our sole discretion, to cancel or refuse any order for any reason at any time before shipment. This may include, but is not limited to, errors in product information or pricing, suspected fraud, inventory discrepancies, or issues identified during order review.

If an order is canceled after payment has been processed, we will issue a refund using the original method of payment.

Third Party Websites

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

All trademarks, service marks, logos, album artwork, and copyrights are the property of their respective owners.

Limitation of Liability

TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE) SHALL RAR BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR (A) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING DAMAGES FOR LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA, LOSS OF GOODWILL, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, (B) ANY SUBSTITUTE PRODUCTS, (C) ANY AMOUNT, IN THE AGGREGATE, IN EXCESS OF THE AMOUNTS PAID BY YOU TO RAR IN CONNECTION WITH THE SALE OF THE PUZZLE OR (D) ANY MATTER BEYOND OUR REASONABLE CONTROL. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, RAR DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES OR REPRESENTATIONS WITH RESPECT TO THE RECORDS AND AUDIO RELATED ITEMS.

Disclaimer of Warranties

RAR does not make any representations or warranties concerning the records and audio related items or its website, including without limitation regarding any content contained in or accessed through the website, and RAR will not be responsible or liable for the accuracy, copyright compliance, legality, or decency of material contained in or accessed through the website or any claims, actions, suits procedures, costs, expenses, damages, or liabilities arising out of or in any way related to your use of the website or puzzle sales. We make no warranty that the records and audio related items will meet your requirements; nor do we make any warranty as to the results that may be obtained from the puzzle sales or your use of the puzzle, or that the records and audio related items will be without defect. You understand and agree that you will be solely responsible for any damage to your computer or loss of data that results from the download of any material in any way related to the website and/or the content on our website. No advice or information, whether oral or written, obtained by you from us through the website or otherwise will create any warranty, representation, or guarantee not expressly stated in these Terms.

TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, THE WEBSITE, RECORDS AND AUDIO RELATED ITEMS, CONTENT, AND ANY THIRD PARTY MATERIALS ARE PROVIDED BY RAR ON AN “AS-IS,” “WHERE IS,” AND “AS AVAILABLE” BASIS, AND RAR HEREBY DISCLAIMS ALL REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Indemnity

You agree to indemnify and hold RAR harmless from and against any and all claims, liabilities, damages (actual and consequential), losses, fees, and expenses (including attorneys’ fees) arising from or in any way related to any claims, suit, action, or demand (“Claims”) relating to (i) your access to the website (including any actions taken by a third party using your account) and any records and audio related items you purchase from us (including any failure to return such records and audio related items), and (ii) your violation of these Terms, or any applicable law, rules, or regulation. In the event of such Claim, we will attempt to provide notice of the Claim to the contact information we have for your account (provided that failure to deliver such notice shall not eliminate or reduce your indemnification obligations hereunder).

Assignment

You may not assign, delegate or transfer these Terms or your rights or obligations hereunder, or your account, in any way (including by operation of law or otherwise) without RAR’s prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations (in whole or in part) without your consent or notice to you.

Waiver; Severability

The failure of either you or us to exercise, in any way, any right herein shall not be deemed a waiver of any further rights hereunder. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated, to the minimum extent necessary, so that these Terms shall otherwise remain in full force and effect and enforceable.

Entire Agreement

These Terms are the complete and exclusive statement of the mutual understanding between you and RAR, and that these Terms supersede and cancel all previous written and oral agreements, communications, and other understandings relating to the subject matter of these Terms.

Although most changes are likely to be minor, RAR may change its Terms of Services from time to time. RAR encourages visitors to frequently check this page for any changes to its Terms of Services. If we make changes, we will notify you by revising the change log below, and, in some cases, we may provide additional notice (such as adding a statement to our homepage or, or sending you a notification through email or your dashboard). Your further use of the Services after a change to our Terms of Services will be subject to the updated policy.

Choice of Law and Jurisdiction

These Terms are governed by and will be construed under the laws of the United States and the laws of the State of Arizona, without regard to the conflicts of law provisions thereof. Venue for all purposes shall be deemed to lie within Maricopa County, Arizona, and the appropriate federal and state courts therein have exclusive jurisdiction.

Contact Information

RAR welcomes your questions or comments regarding this Terms of Service. If you believe that RAR has not adhered to this Statement, please contact RAR at:

Email Address:
support[at] sparkling audio [dot] com

Log Change:
Last Updated January 1, 2026

Updated December 24, 2025